It’s been said that there’s no dumb questions, only unasked ones. Well, we’d love to answer your questions! If you can’t find it below, call or email us – just like clean-outs, no question is too big or too small.

Are there any additional costs once I receive a quote?

Absolutely not! Our knowledgeable staff will ask questions to ascertain your needs, and we stand by our quotes with a simple promise; if you don’t sneak any unacceptable debris and we don’t sneak in any additional fees.

What is “unacceptable debris”?

That’s a great question! We do not accept hazardous materials including liquids, chemicals, asbestos, paint, gas, oil, and biological/medical waste. Also, we do not accept concrete, gravel, or soil in our standard containers because of the weight; if you need to dispose of any of these please contact our staff to ensure the proper container is quoted and delivered.

Will the dumpster damage my property when it’s placed?

Dumpster trucks are designed to gently place your rental container at the location of your choice.  Any other typical trash truck comes with a “roll off” hoist system requiring the dumpster to be dragged and pushed on and off the truck, which can lead to permanent damage to your property.  Our Dumpster hook lift system allows us to set – and never drag – the containers, leaving your property virtually unscathed.

How much bulk trash can fit in one of the containers?

How much garbage ya got? Seriously, though – Each 20 yard container is estimated to hold approximately 6 pickup truck loads of debris. If you run out of room with more cleaning to do, simply give us a call and we guarantee we’ll have you a fresh dumpster out to your jobsite within 24 to 48 hours.

Do I have to be on-site when the container is dropped off?

You do not have to be home for the drop off – or even on-site.  We accept over the phone directions, pictures via email, text, and just about any source of directions that gets your dumpster to the right spot and allows you to go on about your day. “Left or right hand side of the driveway,” “curbside,” any of these will do, and more detailed explanations are always welcome! If you need the container to go onto a soft or grassy area, please make sure to let our customer service representative know so we can properly prepare the area before drop-off.

How long are the container rentals available?

Our standard rental periods are anywhere from 30 minutes up to 7 days. If you’d like to keep a dumpster on-site long term, we will schedule it to be swapped for an empty once every 10 days. Sometimes you find yourself behind or ahead of schedule – if you think you’re going to need an extra day or two, or maybe you’ve finished the job several days early, please give us a call or shoot us an email.